In 2018, Umar worked with the Communications Department Team under the Faculty of Arts and Social Sciences, National University of Singapore to improve team performance. Following this intensive multi-day diagnostic workshop that revealed the team’s adaptive challenges, Umar advised and coached the Director of Department on developing a roadmap to help address systemic challenges within the organization.

Tools used: Adaptive Leadership, System Dynamics, Immunity to Change, Design Thinking, Foresight Strategic Planning.

Mode: Offline and Online.